SA

First track of individual customers shopping behavior

Redefining convenient retailing

Importance of Proprietary Fresh Food for Now

First ‘Shopper Needs’ Category Management program

Step change in Convenience store operating standards

Pivot to Shopper
Needs roadside retailing

First premium brand Fresh Food in roadside retail

Convenience focus from Tobacco to Fresh Food

First cross brands Peer-to-Peer learning forum

Retailer replacement of category management

Enabler of nationwide e-commerce & communication

First physical and on-line retail tie up

Amazon moves in to Fresh Food

First Amazon physical stores

Disintermediation in supply chain

Disintermediation in supply chain

Disintermediation in supply chain

Convenience shopping technology

Step change in independent retail proprietary product quality