SA
A Pathfinder’s
Journey
Scott is a Food and Convenience retail industry guru and a pathfinder.
Formative Influences
1994
UK
Tesco Express launched
First national grocer City Convenience store
1995
UK
Tesco Clubcard launched
First track of individual customers shopping behavior
USA
Amazon expands beyond books & CDs
Redefining convenient retailing
1996
Japan
Circle K Japan visit
Importance of Proprietary Fresh Food for Now
1998
USA
Circle K Stores
First ‘Shopper Needs’ Category Management program
2002
UK
Tesco buys T&S stores
Step change in Convenience store operating standards
2003
Global
BP Global retail accelerator
Pivot to Shopper
Needs roadside retailing
2004
RSA
Engen Woolworths stores
First premium brand Fresh Food in roadside retail
2005
UK
BP M&S stores
M&S Fresh Food in BP roadside retail
Ireland
Spar Merrion Row, Dublin
Pivot to Fresh Food for Today from Grocery Top Up
2009
Ireland
Tobacco Display Ban Ireland
Convenience focus from Tobacco to Fresh Food
2011
UK
Retail Leaders Forum
First cross brands Peer-to-Peer learning forum
Japan
Retail Leaders Forum
Day-part merchandising & logistics in small stores
2015
UK & USA
Revenue Optimization
Retailer replacement of category management
India
Digital India 4G Strategy
Enabler of nationwide e-commerce & communication
2016
UKI
Independent Retailer Owners Forum
First cross brands Peer-to-Peer learning forum
UK
Morrisons supplies Amazon
First physical and on-line retail tie up
2017
UK
Ubamarket Scan Pay Go
Pioneered Mobile store shopping technology
UK
Amazon Fresh
Amazon moves in to Fresh Food
USA & UK
Amazon buys WholeFoods Market
First Amazon physical stores
2018
UK
Tesco buys Booker
Disintermediation in supply chain
UK
Cooperative Food buys Nisa
Disintermediation in supply chain
UK
Morrisons supplies McColls
Disintermediation in supply chain
USA
Amazon Go
Convenience shopping technology
UK
Cooperative label foods in independent retail
Step change in independent retail proprietary product quality
2019
Australia
CBRE Sydney CBD tour
Integrated office-retail-food service-services property strategy
India
Retail Leaders Forum
Customer data insight & digital retail > UK
Singapore
The Funan Centre
Newly reopened as a Retailtainment Mall
Myanmar
CMHL retail visit, Yangon
Strategy for Food for Now = Grocery sales
2020
Dr Paul Sewell’s book
‘Half a Lettuce’
for business strategy, conduct and values
Chris Tanco COO
7-Eleven USA
for his constant front-line retail leadership during C-19 lockdowns
IROF retailers
for their speed of action, resilience, strategy pivots and positivity in managing gains and losses in their businesses ‘in days’
Retail Leaders Forum retailers
for their community spirit, collaboration, resilience, store changes and on-line capacity increases completed ‘in weeks’.
Italy
Carrefour Express
always abundant fresh, bio and free-from foods
Germany
German bäckerei
how they have captured the coffee and ‘Food for Now’ market from roadside fuel retailers
